The Auto Brokers and Big City Cars are family owned and operated. The Auto Brokers opened its doors to the Fort Wayne community in 2013. Big City Cars began to be developed in 2014 and the building
construction began in 2015. In early 2016, Big City Cars opened its doors.

Our Mission StatementWe at Auto Brokers and Big City Cars are committed to providing a car buying experience that exceeds all expectations. We are dedicated to earning customer satisfaction and loyalty by providing a unique buying experience that focuses on honesty, integrity, and respect. We at The Auto Brokers and Big City Cars are committed to providing THE car buying experience that exceeds all expectations. We are dedicated to earning employee, business partner, and customer satisfaction and loyalty by providing a culture that promotes honesty, integrity, and respect. We believe that strength and growth in our business stems from adherence to strong family and ethical values.

Our Story: The Auto Brokers and Big City Cars are owned and operated by Bobby Bolen, Nadia Boyer, and Timothy Duncan. Bolen, Boyer, and Duncan came together in late 2014 with a vision that would challenge the current image of used car dealerships. The combined but varying experiences, skills, and abilities of the owners allowed for a well-balanced team to work towards this vision. They set out to design and
develop a new kind of dealership in the Lima Road Auto Mall. The Auto Brokers was established in 2013 by Bob Bolen and Nadia Boyer. Tim Duncan previously owned GBNC Auto Sales until it was consolidated into the new partnership to support the business development plan in early 2016. When trying to determine the location for Big City Cars, the business partners were presented with an opportunity that reinforced their vision of creating a family centered business. The building’s location is where Fort Wayne Foundry stood from 1945 to 2009. Fort Wayne Foundry was a family owned and operated business and has close connections with one of Big City Cars’ owners. Because of the relationship they had with the previous family, the idea of revitalizing the property and stimulating the area’s economy appealed to all three owners. Pieces of the old foundry can be found at Big City as a tribute to this family and their positive impact on the greater Fort Wayne area. Big City Cars is two doors down from The Auto Brokers, which provided another strong pull to
developing the property. They chose the name Big City Cars in reference to the city of Fort Wayne and the northeast Indiana region, which is where the dealership is located.

  • 2013: The Auto Brokers opens its doors to the Fort Wayne community
  • 2014: Business Development of Big City Cars begins
  • 2015: Construction of Big City Cars begins
  • 2016: Big City Cars opens its doors
  • 2017: The Auto Brokers 2 Opens in Kendallville, IN

ValuesOur values are the foundation for our business operations that support our mission statement. They guide our actions and provide accountability for our team members. They also outline what our business
partners and customers can expect from The Auto Brokers and Big City Cars. These core values are central to our day to day operations and to how we present ourselves to our community.

Family: The driving value behind The Auto Brokers and Big City Cars is family. The business plan was developed with the intent to make all employees, business partners, and customers feel welcomed,
valued, and respected. We believe in treating all friends of The Auto Brokers and Big City Cars as though they are family by offering friendly service from a committed team.

Quality: We are dedicated to high standards in customer and automotive services. To support our continued efforts in quality of service, we offer complete reconditioning services for all vehicles, bank
partnerships to secure approvals for all credit histories, and a dedicated and genuine team of professionals to meet every need.

Professionalism: Our team consists of individuals who are committed, knowledgeable, and efficient. We expect the best of each and every one of our team members and strive to inspire friendly, accurate,
and timely service.

Integrity: We make every effort to disclose all pertinent information to all customers and business partners. Our steadfast commitment to honesty allows for customers and partners to feel valued and
confident. We conduct our business utilizing fair and ethical business practices.

Growth: We believe in continuous improvement and employee development, both personally and professionally. We make a constant effort to grow and develop the way we conduct business. We 
welcome feedback that allows us to analyze and refine our processes so we may effectively meet the needs of our partners and customers. We make every effort to provide our employees with necessary
training opportunities so they may better serve the community.

Community: We are committed to supporting the local community and make every effort to establish partnerships with local businesses. We are dedicated to community outreach and believe in supporting
local organizations who are working toward bettering the local community. We are constantly seeking out opportunities to support the greater Fort Wayne area in any way we can.

Customer Satisfaction: Customer and partner satisfaction is of the utmost importance to The Auto Brokers and Big City Cars. We believe that loyalty and confidence are earned through professional
service, quality vehicles, and continuous improvement and we are committed to this effort.

Notable Banks and Community Partners
  • 1st Source Bank
  • AFS Acceptance LLC
  • American Credit Corporation
  • Automotive Credit Corporation
  • Bippus State Bank
  • CPS
  • Cambell and Fetter Bank
  • Community Link Federal Credit Union
  • Communitywide Federal Credit Union
  • Credit Acceptance Corporation
  • Crossroads Bank
  • Dealer Funding LLC
  • East Allen Federal Credit Union
  • Farm Bureau Bank FBS
  • Farmers and Merchant Bank
  • Fifth Third Bank
  • Fire Police City County FCU
  • Fort Financial Credit Union
  • Fortress FCU
  • Friendly Finance Corp
  • General Credit Union
  • GFC Lending LLC
  • Garrett State Bank
  • Gateway Financial Solutions
  • Gateway One Lending and Finance
  • Heritage Acceptance Corp
  • Honor Finance LLC
  • Huntington County FCU
  • ITT Employees Federal Credit Union
  • Interra Credit Union
  • JP Morning Chase Bank, NA
  • Keybank National Association
  • Kitch Acceptance Corp
  • Lake City Bank
  • Landmark Acceptance Corporation
  • MarkOne Financial LLC
  • Midwest America FCU
  • Mountain America FCU
  • Natco Credit Union
  • Nationwide Cassel LLC
  • Navy Federal Credit Union
  • Nicholas Financial Inc
  • PNC Bank
  • Pacesetter Financial
  • Pelican Auto Finance LLC
  • Peoples Federal Saving Bank
  • Power One FCU
  • Profed Federal Credit Union
  • Professional Credit Union
  • Professional Financial Services
  • Public Service Credit Union
  • Reliable Auto Finance
  • SECU
  • Santander Consumer USA Inc
  • Security Auto Loans
  • Sierra Auto Finance LLC
  • South Bend Post Office Credit Union
  • Springleaf Financial
  • Springleaf Financial Services
  • State Farm Bank
  • The Auto Brokers
  • Towpath Credit Union
  • Truliant Federal Credit Union
  • Tebo Financial Services
  • Three Rivers FCU
  • Turner Acceptance
  • USAA Federal Savings Bank
  • United Auto Credit Corporation
  • Wells Fargo Dealer Services
  • Westlake Financial Services

Community Partners:
  • Nextgear
  • Indiana Auto Auction
  • Fort Wayne Auto and Truck Auction
  • Fort Wayne Newspapers
  • Federated Media
  • Fort Wayne Komets